Effective Date: 09-18-2024
This Privacy Policy outlines the practices of Oxmeo.com, owned and operated by Mashhad Ali, in relation to the collection, use, and protection of personal information from users of this website. Whether you are purchasing our Mystery Boxes or participating in our affiliate program, your privacy is important to us. We are committed to protecting your information with transparency and accountability.
By accessing or using our services, you agree to the terms of this Privacy Policy. Please review the details carefully, as they explain your rights and our obligations.
1. Information We Collect
We collect information to provide a seamless experience while ensuring the security of transactions. The categories of data we collect include:
Personal Data
When you engage with us by purchasing a Mystery Box or signing up for our affiliate program, we may collect the following personal data:
– Contact Information: Name, email address, and any other information you provide during communication.
– Billing Information: Payment details such as account or card information to process your purchase through third-party payment gateways.
– Affiliate Program Information: Your name, email address, affiliate tracking ID, and commission data when participating in our affiliate program.
Non-Personal Data
We may also collect non-personal data automatically when you visit the website:
– Device Information: The type of device used to access our website (e.g., desktop, mobile).
– Browser Information: Browser type, version, and preferences.
– IP Address: Your IP address is collected to identify your location for security purposes and to comply with local laws.
– Cookies and Tracking: We use cookies and other tracking technologies to optimize the user experience and manage our affiliate program.
2. How We Use Your Information
We use the data collected for the following purposes:
Processing Purchases
When you purchase a Mystery Box, we use your personal and billing information to process and complete the transaction. This includes verifying your payment information, shipping your order, and sending confirmation emails.
Providing Customer Support
We may use your contact information to respond to inquiries, assist with technical issues, or answer questions related to your purchase or affiliate account.
Managing the Affiliate Program
For affiliates, we use tracking cookies to monitor sales referred through your affiliate links. We also use your email address and payment details to send commission payouts.
Marketing Communications
With your consent, we may use your email to send marketing updates about future products, promotions, or services. You can opt out of these communications at any time.
Compliance with Legal Obligations
We may use your information to comply with applicable laws, regulatory requirements, and lawful requests, in accordance with Pakistan’s data protection and privacy regulations.
3. Data Retention and Security
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain purchase records to comply with **Pakistan** tax and accounting regulations.
Data Security
We implement industry-standard security measures, including encryption and secure server technology, to protect your data. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
4. Affiliate Program Details
We offer an affiliate program that allows participants to earn up to 45% commission on sales of Mystery Boxes.
– Tracking: We use cookies to track referrals and sales attributed to affiliate links. These cookies are stored for 30 days, ensuring that affiliates receive credit for the sales they refer.
– Payouts: Commission payouts are processed through direct bank transfer (JazzCash/Easypaisa) once a sale is completed and confirmed.
– Affiliate Responsibilities: Affiliates are expected to comply with our affiliate terms and conditions, which can be found “here.”
5. No Refund Policy
Due to the nature of Mystery Boxes, all sales are final. We do not offer refunds or exchanges. We encourage you to review product descriptions thoroughly and reach out to us with any questions before completing your purchase.
6. Delivery of Products
Mystery Boxes are physical products, and upon successful payment, the items will be delivered within 14 days. Please ensure your shipping address is accurate to avoid delays.
7. Use of a Personal Account for Payments
Currently, all payments are processed through a personal account under the name of Mashhad Ali. This temporary arrangement will change as our business is in the process of being officially registered with the Federal Board of Revenue (FBR). Once registration is complete, we will update this Privacy Policy and our payment processing details accordingly.
8. Third-Party Service Providers
We may share your information with third-party service providers that assist us in processing payments or fulfilling other website functionalities, including but not limited to:
– Payment Processors: We use Jazzcash, Easypaisa, Allied Bank for secure payment processing.
– Email Service Providers: We use Hontinger to send transactional and promotional emails.
– Analytics: We use Google Analytics to analyze user activity and improve our website’s performance.
These third-party services operate under their own privacy policies, which we encourage you to review.
9. Cookies and Tracking Technologies
Our website uses cookies, web beacons, and other tracking technologies to:
– Track affiliate sales and commissions.
– Improve website functionality and enhance user experience.
– Personalize your experience by remembering your preferences.
By using our website, you consent to the use of cookies and tracking technologies. You may adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our site.
10. Your Rights and Choices
You have certain rights regarding your personal information, including:
– Access: You can request access to your personal information that we store.
– Correction: You can ask us to update or correct inaccuracies in your personal data.
– Deletion: In some cases, you may request that we delete your personal information.
– Withdrawal of Consent: You may withdraw consent for specific data usage at any time.
To exercise any of these rights, please contact us at mashhad@oxmeo.com.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or business processes. All updates will be posted on this page, and significant changes will be communicated via email. We encourage you to review this page periodically to stay informed.
12. Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of “Pakistan”, and any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in “Karachi, Pakistan”.
13. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Mashhad Ali
Email: mashhad@oxmeo.com
Website: oxmeo.com